ResTech Services Privacy Policy

Last Revised: 4/6/15

ResTech Services is dedicated to providing superior customer satisfaction and is committed to protecting customer privacy. ResTech Services takes this responsibility seriously as a key component to earning and maintaining our customers trust.

SCOPE
The following privacy policy applies to those customers who subscribe to our services and describes the Customer information ResTech collects and retains, how ResTech uses and protects it. By subscribing to our services or accessing our Web sites, you agree to our collection and use of your information as described in this statement as may be amended from time to time, any changes will only apply to activities and information on a going forward, not retroactive basis.

COLLECTION OF INFORMATION
Confidential Personal Information is information that relates to you and identifies or can be used to identify you, contact, or locate you. This information includes:

-Name
-Postal Address
-Email Address
-Phone Number
-Credit Card Information

We may also collect and maintain information about your account, such as billing, payment history and correspondence with or from you. ResTech may collect Confidential Personal Information through a business office, over the phone or online. Non-personal information, which may or may be aggregated information about our customers and may include information from third parties, does not identify individual customers. Examples of this include IP addresses, MAC addresses or other equipment identifiers, among other data.

USE OF COLLECTED INFORMATION
We may use your Confidential Personal Information to:

-Properly deliver our services to you.
-Provide you with accurate and high quality customer service
-Perform billing, Invoicing and collections
-Protect the security of the system; prevent fraud; detect unauthorized use, and abuse of our services or violations of our policies or terms of service.
-Comply with applicable federal and state laws and regulations, as well as for the general administration of our business.

You acknowledge and agree that all communications between you and ResTech may be recorded or monitored for quality assurance and other purposes.

DISTRIBUTION OF INFORMATION
We will not disclose your Confidential Personal Information without your express or implied consent outside of ResTech other than as described in this Privacy Statement.

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so without notice or your consent when: (i) permitted or complied with the law or legal process such as a subpoena; or (ii) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or (iii) investigating fraud which has already taken place; or (iv) protecting or defending the legal rights or property of ResTech.

ResTech does not share your Confidential Personal Information to Third Parties for any purpose other than to enforce our rights under the Terms of Service or as expressly stated in this Privacy Statement. We may share or transfer past-due accounts receivable in an effort to collect for unpaid services.

Your Confidential Personal Information is not provided to Third Party companies for marketing purposes.

SECURITY POLICY
ResTech takes reasonable security safeguards to protect against such risk as loss or unauthorized access, use or disclosure of your Confidential Personal Information. Our employees are trained regarding their responsibilities to safeguard your privacy.They are required to adhere to this Privacy Statement and ResTech’s policies which support our commitment to protecting customer privacy. Failure to comply with these may result in disciplinary action up to and including termination of employment.

ResTech uses security and/or encryption technology to secure certain sensitive Confidential Personal Information transmitted over the system. ResTech restricts access to its customer database and secures its content by the use of firewalls and other security methods.

Unfortunately, no data transmission over the internet or any network can be guaranteed to be 100% secure. As a result, while we strive to protect your privacy, you acknowledge that: (a) there are security and privacy limitation of the internet which are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed; and (c) any such information and data may be viewed or tampered with by a third party while in transit. You need to help protect the privacy of your own information. You are responsible for the security of your information when using unencrypted, open access or otherwise unsecured networks in your home or elsewhere.

We will not store Confidential Personal Information beyond what is necessary for business purposes, including for internal service evaluation and quality assurance purposes, except as otherwise required by law.

COOKIES AND TRACKING TECHNOLOGY
This site may use cookies and tracking technology depending on the features offered. Cookies and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the site, and understanding how visitors use the site. Cookies can also help customize the site for visitors. As well, cookies make the site run more smoothly and helps us maintain a more secure site. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided Confidential Personal Information, cookies may be tied to such information. Aggregate cookies and tracking information may be shared with third parties.

LINKS TO THIRD-PARTY SITES
Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we directly collect from you. Other sites accessible through our site have their own policies and data collection, use, and disclosure practices. Please consult each site’s privacy policy. We are not responsible for the policies or practices of third parties.

CHANGES TO THIS PRIVACY STATEMENT
ResTech will occasionally update this Privacy Statement to reflect changes in our services and customer feedback. When we post changes, we will revise “Last Revised” date at the top of this Privacy Statement. We encourage you to periodically review this Privacy Statement to be kept informed about ResTech’s privacy practices.

PRIVACY CONTACT INFORMATION

If you have any questions, concerns, or comments about this Privacy Policy you may contact us using the information below:

ResTech Services, LLC
2901 Latham Drive
Madison, WI 53713
Phone: 608-663-3868
Fax: 608-237-2900
Toll Free: 1-800-479-3868
Email: Info@restechservices.net