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:// Support

Your front-line of access for technical support is ResTech Services phone number: 608-663-3868. Give us a call any time 24/7 to get some help getting online, with your voice services, or with any other questions or comments. If you have a non-emergency problem, please utilize our contact page email. We want to hear from you. Honest.

:// If you call...

...please have some basic information handy. These few points will help us serve you better and faster:

  • Your name
  • Your telephone number (just in case we need to followup later)
  • Your Address

If you want to, try these basic troubleshooting steps.

:// Basic steps (Internet)

  • An oldie but a goodie: try restarting your computer
  • Verify all of your connections are secure (network jack, wifi card)
  • If you are using WiFi, try using it somewhere it has worked before (you may be in a 'dark' spot, but still let us know so we can improve coverage)
  • If you are using a network jack, try a different or known-working jack if one is available
  • If you are using a network jack, check your cable for damage
  • If another is available, try a different computer

:// Basic steps (Voice)

  • If possible reset your digital voice subscriber unit by unplugging the power adapter for fifteen seconds and, after returning power waiting one minute for the blue status light to return
  • If the blue light on the voice subscriber unit is out, confirm the connected Internet connection is working

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