:// Support
Your front-line of access for technical support is ResTech Services phone number: 608-663-3868. Give us a call any time 24/7 to get some help getting online, with your voice services, or with any other questions or comments. If you have a non-emergency problem, please utilize our contact page email. We want to hear from you. Honest.
:// If you call...
...please have some basic information handy. These few points will help us serve you better and faster:
- Your name
- Your telephone number (just in case we need to followup later)
- Your Address
If you want to, try these basic troubleshooting steps.
:// Basic steps (Internet)
- An oldie but a goodie: try restarting your computer
- Verify all of your connections are secure (network jack, wifi card)
- If you are using WiFi, try using it somewhere it has worked before (you may be in a 'dark' spot, but still let us know so we can improve coverage)
- If you are using a network jack, try a different or known-working jack if one is available
- If you are using a network jack, check your cable for damage
- If another is available, try a different computer
:// Basic steps (Voice)
- If possible reset your digital voice subscriber unit by unplugging the power adapter for fifteen seconds and, after returning power waiting one minute for the blue status light to return
- If the blue light on the voice subscriber unit is out, confirm the connected Internet connection is working












