Internet Service FAQ
ResTech Services is available at my building, but not listed on your order page...
Your community is likely set up as a Bulk Managed Property, meaning they sell service directly to their residents. In order to set up service, visit or contact your property’s management office.
Some of the services shown are not listed on the order page for my property...
Due to the technical limitations at the time we established services at your building, some of our higher speeds may not yet be available. That said, we are working to upgrade as many of our service locations to our top rates as is economically viable, both to increase our offerings, as well as reliability gained by new technologies.
We urge you to contact us with your interest, as this helps us to decipher which locations would make a viable candidate for our next upgrade.
What is Bandwidth?
Generally speaking, bandwidth is the maximum rate at which you can download data from the internet to your computer.
Think about bandwidth like a hose. Imagine you need to fill a 100-gallon tank. If your hose can only give out only 5 gallons per minute, you’ll be waiting 20 minutes to fill the tank, while a hose that gives a gallon of water every second will fill the tank in less than 2 minutes.
Similarly, the larger the bandwidth, the more data you can pull down in a given time.
Bandwidth is measured in bits per second. Note that bits are different than bytes, which are the common measure of file size. One byte equals 8 bits, so 1 megabyte (MB) equals 8 megabits.
If you have a 1 megabit-per-second connection, a 1MB file will take eight seconds to download.
On a 1 Mbps connection, an MP3 file, which might measure about 6MB, will take about 48 seconds to download. A 5 gigabyte, or 5,000MB, movie will take about 11 hours.
What internet speed (how much bandwidth) do I need?
|If you want …||You’ll need about…|
|General web surfing, email, social media||1 Mbps|
|Online gaming*||1-3 Mbps|
|Video conferencing**||1-4 Mbps|
|Standard-definition video streaming||3-4 Mbps|
|High-definition video streaming||5-8 Mbps|
|Frequent large file downloading||50 Mbps and up|
|*A connection with low latency, the time it takes your computer to talk to the game server, is more important than bandwidth for gaming.|
|**You’ll want at least a 1 Mbps upload speed for quality video conferencing.|